|
|
|
|
|
|
|
|
|
FAQs
For your convenience, we file most types of insurance, including Medicare
and Medicaid. For a complete list of insurance companies and accepted
plans, visit our Billing and Insurance page.
Insurance card, payment and a list
of current prescriptions, as well as over-the-counter medications, any films and reports of X-rays, MRIs or CT scans that you had recently, if necessary.
An emergency generally involves an illness that is currently or potentially life threatening. Although this is not a complete list, here are examples of true emergency situations: chest pain, stroke symptoms, trouble breathing, sudden, severe pain, such as a headache or stomachache, head or back injuries, bleeding or vomiting that won't stop, loss of consciousness, poisoning, major burns and cuts, choking, an obviously crooked extremity after a fall or accident. Individuals experiencing any of these conditions should go to the nearest emergency room or call 911.
Novant Medical Group practices
support a patient's rights to make decisions about their medical care and treatment, especially in situations where they cannot make their wishes known. We have information available about advance directives, living wills and durable power of attorney. Ask our receptionist for copies of these important documents.
Yes, while the insurance company may not require a referral be on file, our office does request that a referral be made so that we can obtain all possible medical information to assist in providing the best and most appropriate care to our patients.
Billing questions can be directed to our billing representatives at
336-718-4820, weekdays from 8:00 a.m. - 5:00 p.m.
To release records to a specialist or another practice, we need your written permission. We have forms in the office available for that purpose. The process of transferring records requires approximately two weeks for completion.
|
||||||
|
|